The counsellors have received appropriate training, are registered with nationally recognised regulatory bodies and have full indemnity insurance. They receive regular supervision to ensure that they continue to work within their professional competency. Confidential records are kept securely in line with best practice guidance..
Appointment times and the location are designed to meet the varied needs of local people, reflecting the wide range of responsibilities and commitments that come with modern life. The nature of the locality means that many people travel significant distances to work so appointments will be available during weekdays, in the evening and weekends.
Wide Range of Issues
Counsellors are trained to deal with a wide range of the issues and experiences that are an integral part of the life stories of many people. It is important that people feel able to talk openly and that the counsellor is able to hold whatever issues may come up during the work. For this reason the first meeting will be used to consider the sort of issues that are likely to be discussed before any decision is made moving forward.
Value for Money
Counselling is offered at a flat rate so that the cost can be fully understood from the outset. There may also be occasions when trainees on a placement are available for a reduced rate that is in keeping with their experience.